Home Privacy Policy

Privacy Policy

1. Introduction

At Face and Body Care, we respect the privacy of every visitor and customer who interacts with our website and services. This Privacy Policy explains how we collect, use, maintain, and protect information that you provide when using our website. Our website provides information about facial care, face grooming, face makeup, body care, hair care, and hand and foot care services. You may provide information when submitting a booking request, contacting our team, subscribing to updates, or using other available website forms. We collect only information that is reasonably necessary to respond to your requests and provide appropriate communication. We aim to handle your information responsibly and take reasonable measures to protect it from unauthorized access or misuse. By using our website, you acknowledge the practices described in this Privacy Policy. If you do not agree with any part of this policy, you may choose not to submit personal information through the website. This Privacy Policy should be read together with our Terms and Conditions. We may make reasonable changes to this policy when our services, website features, or information practices change. Your continued use of the website after such changes indicates your acceptance of the applicable privacy practices.

2. Information We Collect

We may collect information that you voluntarily provide when interacting with Face and Body Care through our website. This may include your name, phone number, email address, selected service, preferred appointment date, preferred time, and other information submitted through our forms. When making a booking request, you may also provide details about your preferred service or additional requirements so that our team can better understand your request. If you contact us through a website enquiry form, we may collect the information necessary to respond to your message. When subscribing to updates, we may collect your email address and selected preferences so that we can provide relevant information. We do not require users to create an account or provide login credentials to use the website. You should provide only information that is relevant and necessary for your request. We do not intentionally request unnecessary sensitive personal information through our general website forms. The information you submit should be accurate and provided voluntarily. If you choose not to provide certain required information, we may be unable to process your booking or respond fully to your request. The type of information collected may vary depending on the specific form or service you choose to use on our website.

3. How We Use Your Information

Face and Body Care uses information collected through the website for legitimate business and communication purposes. Information submitted through a booking form may be used to review your appointment request and communicate with you regarding the selected service, date, and preferred time. Contact information may be used to respond to enquiries, questions, feedback, or service related requests. Email addresses provided for subscription purposes may be used to send the updates or information selected by the subscriber. We may also use submitted information to understand customer requirements and improve the way we communicate about our services. Information may be used to confirm, modify, reschedule, or clarify an appointment when necessary. We may contact you through the phone number or email address you provide when communication is required for your request. We do not use submitted information for unrelated purposes unless there is a legitimate reason or you have provided appropriate permission. We may also use information to maintain appropriate business records relating to enquiries and service requests. We aim to limit the use of personal information to purposes that are reasonably connected with the request you submitted. Our team takes reasonable care when handling information provided through website forms. By submitting your information, you acknowledge that it may be used for these purposes to provide appropriate communication and service support.

4. Booking and Appointment Information

When you submit a booking request through our website, we may collect information required to process and communicate about your appointment request. This may include your name, contact details, selected service, sub service, preferred date, preferred time, and additional requirements. The information helps our team understand your requested service and determine the appropriate appointment arrangements. We may use your phone number or email address to contact you regarding the status of your booking request. A booking request may require confirmation from our team before it becomes an actual appointment. If a requested date or time is unavailable, we may use your contact information to discuss alternative arrangements. Information related to your booking may be retained for reasonable business and communication purposes. We aim to restrict access to booking information to individuals who need it for legitimate business operations. Customers should ensure that the information submitted through the booking form is accurate and relevant. You should avoid including unnecessary private or sensitive information in the additional requirements field. We do not guarantee that every requested appointment will be available simply because a booking form has been submitted. By submitting a booking request, you understand that your information may be used to process and communicate about your appointment.

5. Communication With You

We may use the contact information you provide to communicate with you regarding enquiries, bookings, services, subscriptions, or other requests submitted through our website. Communication may take place through email or telephone depending on the nature of your request and the contact information provided. For appointment requests, our team may contact you to confirm details, clarify requirements, or discuss available dates and times. For general enquiries, we may use your submitted contact information to provide a relevant response to your question. If you subscribe to updates, we may use your email address to send information relating to your selected preferences. We aim to keep communications relevant to the purpose for which your information was provided. You are responsible for ensuring that the phone number and email address you submit are accurate and accessible to you. If your contact information changes, you may contact us to request an appropriate correction. We will not intentionally use your contact information for unrelated communication without a legitimate purpose. You may request information about communications you receive from us by contacting our team. We aim to communicate clearly and professionally while respecting the information you have provided. By submitting your contact details, you acknowledge that we may use them to respond to your request and provide appropriate service related communication.

6. Subscription and Updates

Face and Body Care may provide an option for visitors to subscribe to beauty and personal care updates through the website. When subscribing, you may be asked to provide an email address and select the categories of updates that are relevant to your interests. These categories may include Facial Care, Face Grooming, Face Makeup, Body Care, Hair Care, and Hand & Foot Care. The information you provide helps us understand which types of updates you would like to receive. Your email address may be used to send relevant information, beauty tips, service updates, or other content associated with your selected preferences. We aim to keep subscription communications relevant and useful to subscribers. You may choose to unsubscribe from our updates whenever you no longer wish to receive them. When an unsubscribe request is submitted, we may use the associated information to process that request. We do not require you to create an account to subscribe or unsubscribe from updates. Subscribers should ensure that the email address provided belongs to them or that they have appropriate authority to use it. Subscription information may be retained for reasonable communication and preference management purposes. By subscribing to our updates, you acknowledge that your provided email address and selected preferences may be used for the purposes described in this Privacy Policy.

7. Protection of Your Information

Face and Body Care takes reasonable steps to protect the personal information submitted through our website from unauthorized access, misuse, alteration, disclosure, or loss. We aim to maintain appropriate practices for handling information received through booking, contact, and subscription forms. Access to submitted information may be limited to individuals who require it for legitimate business or service related purposes. We encourage users to provide only the information necessary for their particular request. While we take reasonable precautions to protect information, no online communication or electronic storage system can be guaranteed to be completely secure. Users should therefore avoid submitting unnecessary confidential information through general website forms. We may review our information handling practices when necessary to maintain appropriate protection. If we become aware of a relevant issue affecting submitted information, we will take reasonable steps appropriate to the circumstances. We do not intentionally make personal information publicly available through our website unless it is specifically intended as public business information. The security measures used may vary depending on the nature of the information and the website functionality involved. Users acknowledge that information submitted online may involve inherent risks associated with internet communication. By using our website, you understand that we take reasonable measures to protect your information while absolute security cannot be guaranteed.

8. Sharing of Information

Face and Body Care does not intend to sell or unnecessarily share personal information submitted through our website. Information may be accessed by members of our team or appropriate service providers when reasonably necessary to process your request or operate our website and business activities. For example, booking information may need to be accessed by staff responsible for managing appointments and responding to customers. Technical service providers may also process limited information when required to support website functionality, communication, hosting, or form processing. We expect relevant service providers to handle information appropriately and only for legitimate purposes associated with the services they provide. We may also disclose information when required to comply with applicable laws, legal obligations, lawful requests, or the protection of our rights and interests. We do not intentionally disclose personal information to unrelated parties for their independent marketing purposes. The amount of information shared, where applicable, will be limited to what is reasonably necessary for the relevant purpose. Information may also be shared when you have specifically requested or authorized such communication. We take reasonable care when deciding whether access to submitted information is necessary for business operations. By using our website, you acknowledge that limited information sharing may occur where reasonably required to provide services, maintain the website, or comply with legal obligations.

9. Data Retention

Face and Body Care may retain information submitted through our website for as long as reasonably necessary to fulfil the purpose for which it was collected. Booking information may be retained for appointment management, customer communication, service records, or reasonable business administration. Contact enquiries may be retained for an appropriate period so that we can respond to the request and maintain relevant communication records. Subscription information may be retained to manage update preferences and process future unsubscribe requests. The length of time information is retained may depend on the type of information, the purpose for which it was collected, and applicable business or legal requirements. We do not intend to retain personal information indefinitely when it is no longer reasonably required. When information is no longer necessary for a legitimate purpose, we may delete, anonymize, or otherwise dispose of it using reasonable practices. Users may contact us if they have questions about information that may have been submitted through the website. We may need to retain certain information where required for legal, accounting, security, or legitimate business purposes. Retention practices may also vary depending on technical systems used to process website forms. We aim to avoid retaining unnecessary personal information beyond a reasonable period. By submitting information through our website, you acknowledge that it may be retained for appropriate service, communication, administrative, or legal purposes.

10. Third Party Links and Services

Our website may contain links or references to third party websites, platforms, services, or resources that are not operated or controlled by Face and Body Care. These external websites may have their own privacy policies, terms, and information handling practices. We encourage users to review the privacy policies of third party websites before providing personal information through those platforms. Face and Body Care is not responsible for the privacy practices, security, content, or information handling procedures of external websites. A link provided on our website does not necessarily mean that we endorse or control the third party website or its services. If you choose to visit an external website, you do so at your own discretion and subject to that website's applicable policies. Information you provide directly to a third party may be handled according to its own privacy practices rather than this Privacy Policy. We recommend that users exercise appropriate care when following external links or submitting information to third party services. Third party services may also change their policies or functionality without notice to Face and Body Care. We cannot guarantee how external websites will protect or use information that you provide to them. This Privacy Policy applies primarily to information collected through the Face and Body Care website and not to independent third party platforms. Users should therefore review the relevant third party policies whenever they interact with external services.

11. Your Privacy Choices

Face and Body Care respects your ability to make choices regarding the personal information you provide through our website. You may choose whether to submit information through optional website forms, although certain information may be required to process specific requests such as bookings. You may also choose whether to subscribe to our beauty and personal care updates. If you no longer wish to receive subscription communications, you may submit an unsubscribe request through the available unsubscribe option. If you believe that information you have submitted is incorrect, you may contact us to request appropriate clarification or correction. You may also contact our team if you have questions about how your information is used for a booking, enquiry, or subscription request. We will make reasonable efforts to review privacy related requests and respond appropriately. Some information may need to be retained where there is a legitimate business, security, or legal reason to do so. We may request sufficient information to verify a request before making certain changes to submitted information. You should not submit another person's personal information without appropriate permission or authority. We encourage users to review the information they provide before submitting any website form. Our goal is to provide reasonable transparency and control over the information collected through our website. If you have concerns about our privacy practices, please contact us using the details provided in the final section of this policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Face and Body Care handles information submitted through our website, you are welcome to contact our team. We can assist with general questions regarding booking information, contact enquiries, subscription preferences, or other privacy related matters. If you believe that information you provided through a website form needs to be corrected, you may contact us using the details below. You may also contact us if you wish to stop receiving subscription updates or require clarification about how your information is used. Please provide sufficient details about your request so that our team can understand and respond appropriately. We aim to review privacy related enquiries within a reasonable period and provide suitable assistance. For direct communication, you may contact us by phone using the number provided below. For written enquiries, you may contact us through our official email address. Our location is also provided below for your reference. We encourage you to use the contact details below for questions specifically related to this Privacy Policy or our website information practices. Face and Body Care values your privacy and aims to handle your information responsibly. Please contact us using the following details for any privacy related enquiry:
Phone: +919384990645
Email: help@faceandbodycare.net
Location: 3, Bharathiyar Salai, Cantonment, Tiruchirappalli, Tamil Nadu 620001